Piano lessons & Piano Teachers with Piano-Tutor.co.uk

Music Studio Policies

Payment

• Fees must be paid before the lessons commences OR fees are payable on or before the first day of each term. Cheques made payable to Piano-Tutor and send to Piano-Tutor, 7 Edge Hill Avenue, Finchley, N3 3AY, London.
• Lesson rescheduling for the new term is on a first-come first-served basis, with returning families given priority. Submit the fees in order to secure your lesson time.

Lesson Cancellation/Rescheduling/Booking

• No refund for missed/unattended lessons already paid even if Lilin is notified of them on advance.
• Lesson missed for any reason cannot be added onto the end of the term/block under any circumstances.
• Lesson cancellation requires notices before 1pm on the day before your scheduled lesson time. Notification after this period or non-attendance without notice will incur the full charge of the lesson or the lesson will not be made up.
• For private instruction, student is allowed two make-up lessons per term only if the cancellation is made in advance.
• Please provide other days and times your child is able to make while cancellation. Contact Lilin at 0777 047 6665 or email at lilin@piano-tutor.co.uk for lesson cancellation, rescheduling or booking lessons.
• The make-up lesson is subject to availability. The lesson may be with the same or different teacher on other available days and times.
• Any lesson missed by the music teacher, a substitute teacher will be arranged and the lessons will continue as normal OR the lesson will be rescheduled OR the lesson will be credited/refunded.

Tardiness

• Students arriving late for lessons will use only the remaining time left in the lesson. If a teacher is late, the time will be made up at a later, agreed upon time.

Security

• Our music teachers cannot take the responsibility for children once the lesson has finished. Please ensure that you arrive promptly to collect your child/children once the lesson has ended. Parents/Guardians are welcome to sit in the lesson while the lesson takes place if you wish.